@font-face{font-family:Inter;src:url("../../assets/fonts/inter-400.woff2?v=8909904a") format("woff2");font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:Inter;src:url("../../assets/fonts/inter-700.woff2?v=6f56409f") format("woff2");font-weight:700;font-style:normal;font-display:swap}
@font-face{font-family:"Source Serif 4";src:url("../../assets/fonts/source-serif-4-400.woff2?v=02194deb") format("woff2");font-weight:400;font-style:normal;font-display:swap}
:root{--ink:#16221f;--muted:#5a6863;--paper:#e8e6de;--paper-bright:#f5f3ed;--line:#b8c1ba;--green:#177666;--mint:#b9e2d3;--blue:#b7cae2;--sun:#ebcf78;--max:82rem}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--paper);color:var(--ink);font-family:Inter,Arial,sans-serif;font-size:16px;line-height:1.5}.skip-link{position:absolute;left:1rem;top:-5rem;z-index:10;padding:.8rem 1rem;color:#fff;background:var(--panel-dark,var(--ink))}.skip-link:focus{top:1rem}.case-header{min-height:4.3rem;padding:0 clamp(1.2rem,4vw,3.5rem);display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:1rem;border-bottom:1px solid var(--line);font-size:.73rem;letter-spacing:.1em;text-transform:uppercase}.case-header a{color:inherit;text-decoration:none;font-weight:700}.case-header a:focus-visible,.live-link:focus-visible,footer a:focus-visible{outline:3px solid var(--green);outline-offset:5px}.case-header p{margin:0;color:var(--muted)}.case-header span{text-align:right;font-weight:700}.hero{width:min(100% - 2.5rem,var(--max));min-height:calc(100svh - 4.3rem);margin:auto;padding:clamp(3.5rem,9vw,8rem) 0;display:grid;grid-template-columns:minmax(18rem,.8fr) minmax(24rem,1.2fr);align-items:center;gap:clamp(2rem,6vw,6rem)}.eyebrow{margin:0;color:var(--green);font-size:.72rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase}.hero h1,.hero-question,h2{font-family:"Source Serif 4",Georgia,serif;font-weight:400;letter-spacing:-.05em}.hero h1{margin:.35rem 0 0;font-size:clamp(4.8rem,11vw,10rem);line-height:.78}.hero-question{margin:1rem 0 1.6rem;font-size:clamp(2rem,4vw,3.7rem);line-height:.92}.hero-intro{max-width:38rem;margin:0;color:#34423d;font-size:1.05rem}.role-list{margin:2.4rem 0 0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.8rem;border-top:1px solid var(--line);padding-top:1rem}.role-list div{display:grid;gap:.3rem}.role-list dt,.section-index{font-size:.67rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase}.role-list dd{margin:0;color:var(--muted);font-size:.78rem;line-height:1.35}.hero-screen{position:relative;margin:0;padding:.85rem;background:var(--panel-dark,var(--ink));box-shadow:1.25rem 1.25rem 0 var(--mint)}.hero-screen img{display:block;width:100%;height:auto;filter:saturate(.92)}figcaption{margin-top:.75rem;color:rgba(255,255,255,.72);font-size:.72rem;line-height:1.35}.statement,.request-map,.decisions,.reflection{width:min(100% - 2.5rem,var(--max));margin:auto}.statement{padding:clamp(5rem,10vw,10rem) 0;display:grid;grid-template-columns:.35fr 1fr 1fr;gap:2rem;border-top:1px solid var(--line)}h2{margin:0;font-size:clamp(2.6rem,5vw,5.6rem);line-height:.92}.statement>p:last-child{max-width:35rem;margin:0;padding-top:.5rem;font-size:clamp(1.1rem,1.8vw,1.45rem);line-height:1.35}.request-map{position:relative;overflow:hidden;padding:clamp(2.2rem,5vw,5rem);background:var(--panel-dark,var(--ink));color:var(--paper-bright)}.request-map:after{position:absolute;right:-12rem;top:-13rem;width:28rem;height:28rem;border:1px solid rgba(185,226,211,.45);border-radius:50%;box-shadow:0 0 0 3rem rgba(185,226,211,.07),0 0 0 6rem rgba(185,226,211,.04);content:""}.request-map header{position:relative;z-index:1;max-width:44rem}.request-map .eyebrow{color:var(--mint);margin-top:1.6rem}.request-map h2{margin-top:.4rem}.request-map ol{position:relative;z-index:1;list-style:none;margin:clamp(3rem,7vw,6rem) 0 0;padding:0;display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid rgba(255,255,255,.34)}.request-map li{min-height:15rem;padding:1.2rem 1.2rem 1rem;border-right:1px solid rgba(255,255,255,.25)}.request-map li:first-child{padding-left:0}.request-map li:last-child{border-right:0}.request-map li>span{color:var(--sun);font-size:.75rem;font-weight:700;letter-spacing:.1em}.request-map h3{margin:3.8rem 0 .5rem;font-size:1.08rem}.request-map li p{max-width:20rem;margin:0;color:rgba(245,243,237,.72);font-size:.9rem;line-height:1.45}.decisions{padding:clamp(5rem,10vw,10rem) 0;display:grid;grid-template-columns:.83fr 1.17fr;gap:clamp(3rem,8vw,8rem)}.decisions-lead h2{margin-top:1.3rem}.decision-grid{display:grid;gap:0;border-top:1px solid var(--line)}.decision-grid article{display:grid;grid-template-columns:4.2rem 1fr 1.35fr;gap:1rem;padding:1.4rem 0;border-bottom:1px solid var(--line)}.decision-grid b{color:var(--green);font-size:.72rem;letter-spacing:.1em}.decision-grid h3{margin:0;font-size:1.1rem;line-height:1.2}.decision-grid p{margin:0;color:var(--muted);font-size:.9rem;line-height:1.45}.reflection{margin-bottom:clamp(5rem,10vw,9rem);padding:clamp(2.4rem,6vw,5rem);display:grid;grid-template-columns:1fr 1fr;gap:clamp(2rem,8vw,8rem);background:var(--blue)}.reflection h2{margin-top:1.2rem}.reflection>div:last-child{align-self:end}.reflection p:last-of-type{max-width:34rem;margin:0;font-size:1.05rem;line-height:1.55}.live-link{display:inline-flex;gap:.65rem;align-items:center;margin-top:2.3rem;padding:.85rem 1rem;color:var(--paper-bright);background:var(--panel-dark,var(--ink));font-size:.78rem;font-weight:700;letter-spacing:.08em;text-decoration:none;text-transform:uppercase}footer{width:min(100% - 2.5rem,var(--max));margin:auto;padding:0 0 2.4rem;display:flex;justify-content:space-between;gap:1.5rem;color:var(--muted);font-size:.76rem}footer p{margin:0}footer a{color:inherit;text-decoration:none;font-weight:700}@media(max-width:800px){.case-header{grid-template-columns:1fr auto}.case-header p{display:none}.hero{grid-template-columns:1fr;min-height:0;padding:4rem 0}.hero-screen{max-width:42rem;justify-self:end}.role-list{max-width:34rem}.statement{grid-template-columns:.25fr 1fr}.statement>p:last-child{grid-column:2}.decisions{grid-template-columns:1fr}.reflection{grid-template-columns:1fr}.request-map ol{grid-template-columns:1fr}.request-map li,.request-map li:first-child{min-height:0;padding:1.2rem 0;border-right:0;border-bottom:1px solid rgba(255,255,255,.25)}.request-map li:last-child{border-bottom:0}.request-map h3{margin:1.6rem 0 .4rem}}@media(max-width:560px){body{font-size:15px}.case-header{min-height:3.9rem;padding:0 1rem}.hero,.statement,.request-map,.decisions,.reflection,footer{width:min(100% - 2rem,var(--max))}.hero{padding:3.5rem 0}.hero h1{font-size:clamp(4.7rem,24vw,7.2rem)}.hero-question{font-size:2.4rem}.role-list{grid-template-columns:1fr 1fr}.role-list div:last-child{grid-column:span 2}.hero-screen{padding:.45rem;box-shadow:.65rem .65rem 0 var(--mint)}.statement{grid-template-columns:1fr;gap:1.3rem}.statement>p:last-child{grid-column:auto;padding:0}.request-map{width:100%;padding:3.2rem 1rem}.request-map:after{right:-17rem}.decisions{gap:2.3rem}.decision-grid article{grid-template-columns:2.6rem 1fr;gap:.8rem}.decision-grid p{grid-column:2}.reflection{width:100%;padding:3rem 1rem}footer{padding-bottom:1.8rem}}

/* ─────────────────────────────────────────────────────────────
   Dunkle Darstellung.
   Das ruhige Grün der Verbindlichkeit trägt auch den dunklen Grund.
   Mint, Blau und Sand bleiben unverändert: sie kodieren die Schritte
   des Service und sind im Text des Falls ausdrücklich erklärt.
   ───────────────────────────────────────────────────────────── */
[data-theme="dark"] {
  --paper: #101614;
  --panel-bright: #18211e;
  /* Das dunkle Grün trägt auf dunklem Grund nicht mehr. */
  --green: #5fc0ab;
  --ink: #e4e8e4;
  --panel-dark: #16221f;
  --muted: #9aa8a2;
  --line: #33413c;
}

/* Auf den farbigen Prozessflächen bleibt die Schrift dunkel. */
[data-theme="dark"] [style*="--mint"],
[data-theme="dark"] .step-mint,
[data-theme="dark"] .step-blue,
[data-theme="dark"] .step-sun {
  color: #16221f;
}

/* Auf den hellen Prozessflächen bleibt die Schrift dunkel. */
[data-theme="dark"] .reflection { color: #16221f; }